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Rental Terms

The general terms below apply to every rental. Your exact dates, deposit, and pickup details are confirmed with you directly before booking.

Who can rent

Drivers must be at least 21 years old and hold a valid driving licence for a minimum of 2 years. A copy of your licence and ID (or passport) is required at pickup.

Rental period and pickup

A rental day is a 24-hour period from pickup. Vehicles are picked up and returned at the agreed location and time; a short grace period applies to returns, and any extension must be agreed with us in advance.

Fuel policy

Vehicles are provided with a full tank and should be returned the same way. Vehicles returned without a full tank are refuelled at our rate plus a service charge.

Security deposit

A refundable security deposit is required at pickup. The amount depends on the vehicle and is confirmed when you book.

Insurance and damage

All vehicles carry full insurance cover. This does not extend to damage caused by driving under the influence, undocumented incidents, tyre and rim damage, or damage from mechanical neglect. Any damage or breakdown must be reported to us immediately.

Cross-border travel

Vehicles may not be taken outside Bosnia and Herzegovina without our prior written consent.

Payment

Payment terms are confirmed with you at the time of booking.

Personal data

Identification details collected at pickup are used only to fulfil the rental agreement. See our Privacy Policy for more.

These terms are a general summary and may be refined at signing. If anything here is unclear, ask us before you book.